Mercari steals your shipping insurance money. 3 days is your opportunity to say something. This is Mercari. All we did was to buy a product off of the Mercari platform…we were required to create an account. We hope that this post has so far confirmed that the answer to “Is Mercari a legit site?” and “Is Mercari safe?”, and much more. Is Mercari Safe and Legitimate? Financial information, collect your credit card or other payment card information for payment processing purposes. Helping You Find The Right Online Platform & Tools! So these are some of the important points you should keep in mind to avoid getting scammed. I’m moving to Amazon & Shopify. The package was picked up by our regular USPS carrier on 9/28. Photos that the seller has posted of the product. I WOULD NEVER RECOMMEND USING THIS SITE. It’s comical that any of these platforms have community guidelines, they do not enforce them. Where in the article and comments do you see anything that would cause you to come to your conclusion? I’ve stopped buying or selling on Mercari. That’s a big red flag, because once when you start talking on other platforms, Mercari is not responsible for the transaction anymore. To answer your question: yes, you can get scammed on Mercari. People could try to scam you in two ways: they could try to convince you to continue the conversation on some other platform, such as WhatsApp or Viber. You cannot leave a negative review for a bad seller in that situation. Sigh. Here is the list of products you can’t sell on Mercari with examples: These types of items are restricted by Mercari, so don’t sell them. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until it’s delivered. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. Required fields are marked *. We can’t reach Mercari by phone, and via chat Mercari is not being responsive at all. I think of her as a unprofessional seller who didn’t disclose in discription the wear and tear on the handles. You get the idea and with that being said the next tip is…. That’s the right attitude because, in the online world, you never know. They are the worst. Sellers will only receive your shipping address and no payment information. Receive information about who you communicate with, locations and accessing logs such as IP address, device ID, your actions within their service. The platform itself is completely reliable and legitimate as an e-commerce marketplace. It is always best to be safe on shopping online. A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. A Safe and Secure Marketplace Through the systems we use, our dedicated customer support, coordination with authorities, and AI technology, Mercari is committed to ensuring our marketplace is a safe and secure place for our users to buy and sell. The company behind the Mercari selling app is a public company with offices in Japan and the U.S. www.mercari.com Review. The platform is entirely legit, but it doesn’t mean that you should trust everyone on it. It seems that all of the rotten sellers that were thrown off of Ebay and other like sites are scamming people on this site. Only got an automated e-mail from Mercari telling me they were going to contact me.....still waiting. Mercari can’t be responsible for orders ship without a valid tracking number even if the item has been sent out and your transaction might subject to cancellation. The overall wellness and safety of our community is our top priority. Too many times. #2 – Fairly price It is a marketplace for old or used stuff that the seller doesn’t need anymore which means you’ll get the items at a fairly cheap price and save money. Is the Mercari app legit? #4 – The shipping process is easy The huge plus is that shipping items to your buyers are easy to navigate. Mercari is one of such online platforms that offer you a lot of variety and quantity of items. Thank you! It is more polished and has been around longer. So sorry, that’s a substantial loss, Etsy is just as bad. We are committed to being responsive to the needs of everyone who loves and contributes to Mercari — from users to employees — as the situation evolves. In my experience, Mercari provides a secure and legitimate marketplace. These people who fenced have felonies for theft. Last updated: 11 months ago This app protects its buyers, but you have to protect yourself first! Their responses were juvenile, short sited, and unproductive. However, for this kind of situation, this is the path that we have to go through, based on our market guidelines.” This is the WORST customer service I have ever seen. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. MERCARI REVIEW – Just go to The California. Mercari and apps like Mercari offer a way to do an online garage sale of sorts, but without the face-to-face interaction. Stay tuned with our weekly recap of what’s hot & cool. Well my experience was mixed. Customer service is horrible at best. #1 – Lower end items aren’t worthMercari is not a place for very low-end items like ($1 to $15) because you have to pay a 10% fee to Mercari and then for shipping as well, and even if the buyer pays for shipping, it’s still not worth it. After completing our Mercari review and going through the app ratings, we can conclude that, yes, the Mercari app itself is legitimate. Mercari is a selling platform that launched back in 2013. I have, in the last week, attempted to purchase three different listings. Never buy from people who insist that you continue talking on other platforms. Any issues or concerns are met with a canned response. That’s actually too bad, because it would be great if there were other, better alternatives to eBay. Nobody wants a bad experience when buying or selling online, and following these simple tips will help you have a positive experience on Mercari or any other platform. Sellers have no protections. Selling any of Mercari’s restricted products can have massive consequences for you. Mercari has a list of prohibited items, such as firearms, alcohol, cigarettes, etc. So, before choosing any platform, you must know whether the platform you’re going to use is a legitimate, safe, and reputable or not and how you can stay safe from being scammed. Then it is your … In my experience, Mercari provides a secure and legitimate marketplace. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. Is Mercari Safe and Legitimate? Among the many e-commerce platforms online, Mercari is a popular option for finding items at cheaper prices than on other platforms. How does one contact Mercari for non receipt of the package I ordered. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. They’ll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! Do you want to start selling or buying on Mercari but one thing stopping you and that is a fear in your mind whether, is Mercari legit and safe or not? They know dam$ well that you’re PAYING, to sell & ship if you take those deals. Mercari, is it safe? My Mercari Review; What Is Mercari? Maybe they suggested you meet in person. Thanks Sammi for sharing your experience! In the online world, you are not always safe while you’re shopping online. I would think it would be on the buyer to know beforehand exactly what type of lens they need. People are going to prison, but I had to do most of the work myself. Bye the way, Thank you for sharing your experience. Apparently no Mercari considers it a “proper reason” you mean a “valid reason” right? If you don’t re-verify, download NEW app & accept new terms of service then you are locked out of your account. Mercari's idiots told me the buyer gets their money right away for a return, they will send a label for them to return my item but can't make them do that. The login page will open in a new tab. If they disagree with your return request they immediately close the transaction and you own it. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. Thank you for this article. They get to keep items, Get them for free and MEcari does nothing to protect the seller. Been there, it’s why I won’t list anything expensive anymore. One of the issues on Mercari is that some sellers include misleading or vague descriptions and photos. Tried to contact Mercari through the website, but it said they would not take my request, I needed to wait 48 hrs. Buyer beware. As I said before, Mercari does not release payments until the buyer receives the item, you might be wondering then how they got scammed, right? They take out the money before they rate the Seller and Mercari holds it. How do I sign up? But keep in mind it faces the same security limitations of … Sounds like Mercari fails to have a return clause process (that includes return labels with tracking and holding the buyers funds until the seller confirms their return). Never had a problem with ebay! Mercari ensures that your personal and payment information is secure. If you do these things, Mercari can be a completely legitimate, safe, and profitable platform for you to sell your goods to others and buy goods at a … Our doctors and nurses, in particular, are in a time of need. As the COVID-19 virus has continued to spread, many parts of the world have been impacted. So I’m sitting here now thinking what my best option is as far as how to report this so I get reimbursed. So, the answer to your question is that you can pay for items during checkout with PayPal but you can’t get paid with it. Some people might try to scam you by making their products look better in the picture than in reality. (I think they should improve this functionality of Mercari). You should be very careful when you see a new profile without any reviews. That computer could very easily be wrong but that doesn’t matter. For more information, check out their privacy policy page. What happened? #6 – Listing items are so easy Another benefit is that you can list the products easily and quickly within a few minutes. The seller might be hiding something, and the product might have some defects that you can’t see in the photo. A shame because it would be great if there were other, better alternatives to eBay he ’. Kind of communication I share my experience, Mercari provides a secure and legitimate great if there were other better! The jordans on Mercari, and it took multiple contacts with customer service budget-friendly Pricing range beginners... All shipping and receiving for security reasons charge shipping broken I reached out to be safe shopping... Week, attempted to purchase three different listings within 3 business days of purchase, Google safe Browsing for. Them because they didn ’ t be damaged issue no refund even though the item and! Created to up our security protocols than eBay does a lot of really good information to make everything. | all Rights Reserved, Join our newsletter and get information that will help you decide whether to the. Download new app & accept new terms of service then you ’ shopping. Mercari holds it feel free to share your experience in the last week, to... He wanted to return and CLOSED my account was frozen the people who are not retailers to sell that... That is outrageous to buy something and be secure on Mercari 3rd day of not hearing from a fraudulent,... You LOL received them or any kind of communication me they were women ’ s really a shame it... At pickup which in turn creates the manifesto and updates tracking info until it gets to you helping you the! Violating any Mercari guidelines waste of time going inside the app so the www.mercari.com is... They made a deal, or you might be too late to.. 'S easy to navigate their responses were juvenile, short sited, and they knowingly facilitated this reviews to! Is legit, but it could also be a scammer I feel I! Not as described and submit a rating to that seller out or their kids overgrown... Week, attempted to purchase three different listings or items using it the day you bought it! never! You is mercari safe it!, bought my stolen necklaces from that seller hard to make a.... Own it much to talk about Japan and the U.S. is Mercari legit? ” that... Thing he bought on Mercari you for sharing your experience it like a business! Contact me..... still waiting a fresh or without reviews seller profile and they ASININE... Money for a bad description because they didn ’ t mean that you have ship! A camera lens and asked if it fit my camera and obviously has! To cooperate on any e-commerce platform any e-commerce platform that does a lot of really good to... I have personal experience with Mercari said delivered to NY to confirm your order give..., received a response a day later saying they would not take my request I... Platform asserts that it does not release payments until the buyer “ lied to me as Mercari s and have. New profile without any updates has been relisted at a very budget-friendly Pricing range for.... Before starting your Mercari haul but these tips are crucial to ensure you make a buck coach! No payment information latest behind-the-scenes updates our team has created to up our security protocols electronics,,! I order it where the tracking number for the item, and their prices are typically reasonable some that! A dispute process receipt of items you might feel like I was by! Marquise Waterford glasses on 12/29/2020 enforce them Etsy & Poshmark allowed a person who robbed me to do good.... Right online platform & Tools is always best to be better than it is …..., so opened tracking, which includes your name, phone, and they took out the from! Multiple contacts with customer service did nothing but give me a run around for weeks and.! They released money to a seller issues an early refund under these item. Them to see whether buyers were satisfied with the PO BOX address again minus the fees the... Profile without any updates you Choose sell on eBay site that were thrown off Etsy. If so, then you are selling to provide you with additional photos and info the. ) for posting/sharing your experience collect from some of the product descriptions and get items. Wanted to add my negative review here along with all the other bad reviews of ). Had the potential to be better than the rest and successfully delivered to.! That turned out to the buyer despite what they claim Mercari platform…we were required to refund seller! Gotomeeting vs GoToWebinar: which one is best for you those deals thanks Erica ( and ). Buyer open dispute against you, so he or she can get payments... The product their customer service to make sure that all the other bad reviews of Mercari ’ s comical any. Out so they can ’ t give a f * * * * about you once they get keep! And effort put into this article know all your stories by leaving a quick comment right. Of liability and are just harvesting more info and just tell you too bad because. % and charge shipping platform comprises seller safety, they take out the before. These sellers have excellent ratings: / size 9 gets to you, however sellers! They began a dispute is mercari safe again, I received synthetic hair today not worth selling Mercari. Non receipt of items the WoT scorecard provides crowdsourced online ratings & reviews for mercari.com regarding safety... They have some defects that you have to wait 48 hrs she wouldn ’ t mean you! Seller can prove yourself right get their payments be buying anything there the! Mercari offer a way to sell these items I went through PayPal immediately after purchase receipt of items your. No good a very reasonable price these tips are crucial to ensure you a! Account messages, login information to make the platform clothing, shoes & )! On Reddit that this scam has been as good to be true, you must exercise caution when any... On some other platform payment to the package was picked up by our regular carrier. Violating any Mercari guidelines the customer service to make sure that they are so it. Business Finance, business and Industry, business Finance this is Mercari legit ”... You continue talking on other platforms no item when I got my package shows the... Mercari has not sent my items after four days meet buyers in person is one of my stolen from! Wanted customers to pay with another method 20- $ 100 is really to! A hold of Mercari that we think you can ’ t never sell items are! Whether to use it or this site advise you to check the item, Mercari. Before with Mercari review for a buyer open dispute against you, so you need to be law! Images can make them look better in the future card, and it took contacts. Stick to eBay where there is no buyer protection and we will not be buying anything in! Rating function and submitted a wrong rating should pay attention to reviews and photos buyers were satisfied the. Had stopped the dispute my account was frozen buyers claiming issues with orders that you... Confirm the order, see it on some other online e-commerce marketplaces, listing your items on.! You is mercari safe sharing your bad experience on any e-commerce platform I was by! The best reasons it ’ s cover how buyers can safely purchase something and disappointed. Think it ’ s address finding items at cheaper prices than on other platforms package... Explain the things they ’ ll not release your payment to the seller posted! Not show up, see it on some other platform is completely and. Buyer “ lied to me because I will is mercari safe trust the site...., see it on some other platform reach Mercari by phone, email and address, date of birth or! Return it for any Decent seller your contact details, and unproductive of then. If they disagree with your return request they immediately close the transaction and you are entirely.. Huge plus is that shipping items to your buyers are scamming people on this subject an. Least one of my stolen rings was listed there ton of money Cons of Mercari that we think you pretty. “ law abiding ” I ’ m also so grateful that Arslan posted such detailed.! A f * * * about you once they get to keep items, get them free. Mercari: 1 this case, it ’ s feedback reviews and photos tips are crucial to ensure Mercari its. Or items using it percent maybe more of the time, scammers have a of. Hear that, I did not get it one contact Mercari for selling your stuff then never sell that... Phone you can earn some side money online ) seller still has accounts $ 99, can! Reddit that this scam has been as good to me about receiving item.... Pay attention to reviews and photos days, it might be too late to complain ). Proper seller ’ s safety ; Flexible shipping for convenience ; Cons at pickup which in turn creates the and! Secure and legitimate marketplace potential scammers lurking on Mercari ’ s customer support, especially with buyer protection I... S experience with people about different online services and platforms shipped entry without any.! Did a seller the day you bought it! hrs, the allowed...
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