The buyer decided to return it for no reason, and Mercari approved it. I was SCAMMED! So if that happens, the seller can prove that the item is actually shipped and successfully delivered to the buyer’s address. Theft at the delivery site is often the reason you did not get it. not going to use it again. Canva Pro: Should You Upgrade & Is It Worth It? Mercari is very concerned with buyer production. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. BEWARE OF SELLER “CLOSET ROUSS” ON MERCARI! Yes, people usually sell used items, and they cost less than new ones in the store. Mercari is total crap. Thanks for all the solid advice Arslan. Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. That doesn’t happen often, and it usually happens to people who ignore the red flags along the way. But Is Mercari Safe to use? We’re here to let you know the latest behind-the-scenes updates our team has created to up our security protocols. Financial information, collect your credit card or other payment card information for payment processing purposes. These people who fenced have felonies for theft. So finally, you have shipped the item the next step is to go to the, Counterfeit goods such as listings of non-brands, Identity theft such as user login information, The things that are not yours such as dropshipping. etc., etc……….. All the items you have to ship must not be on Mercari’s prohibited items list. Sigh. So these are some of the important points you should keep in mind to avoid getting scammed. Some of my items are STILL listed. You may have heard about Mercari, and you are now wondering whether this platform is safe and should you use it. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. There are some buyers who want to get the product but when they receive the item, they feel unhappy and wish to return the item. The company suspends people who try to sell these items. Mercari, is it safe? On the first, I never heard from the seller so I cancelled the transaction (4 days). If you are satisfied with your order then give a rating to the seller, so he or she can get their payments. To use an eCommerce platform, you’ll submit sensitive information like your contact details, and payment instrument data (e.g. Ship it. And they said yes it would fit yours. The GOOD sellers are at the mercy of the buyers, who have no clue how commerce works. What happened to the package once it left drivers hands is anybody’s guess. I wish I had seen these reviews prior to ordering from this site. They are not professional sellers, and their prices are typically reasonable. I would not recommend it to anyone. Note: Maybe you are not selling a prohibited item but still don’t include prohibited product words as well in your listing title. So….the seller not only refunded when he should not have..BUT..now..the buy also has the item!! Mercari is pretty safe for the buyer! Check if Mercari.com is a scam website or a legit website. You’re right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. Selling On Mercari – Is It Worth It? This means the business is, indeed, Safe. My first 3 buyers pulled that move, Mercari didn’t do ANYTHING. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. I would have sold it locally even for higher price. It is always best to be safe on shopping online. How do? Counterfeit items, misrepresented items. You should be very careful when you see a new profile without any reviews. My wife bought an outfit with holes in the leggings and reported it with all the required photos. But Mercari can’t guarantee that the seller has posted a genuine picture of their product. You claim buyer no is: “now returning it for no proper reason and they approved her request” Also, what do you consider a “proper reason”? Now I am without my money and no item when I clearly told them from the start that I never received the item. This app protects its buyers, but you have to protect yourself first! But many pause to wonder, “ Is Mercari legit?”. Bought MY stolen property off of Etsy and they knowingly facilitated this. The listings aren’t private and the items you lists shows your real name. The company behind the Mercari selling app is a public company with offices in Japan and the U.S. Is Mercari Safe for Buyers? When you first visit the website or app, it’s easy to begin imagining cleaning out your unused stuff and making some extra cash. As I said already if you see a product with an extremely low price that you can’t find anywhere then it means you are probably looking at a scam. What was your experience like? #2 – Fairly price It is a marketplace for old or used stuff that the seller doesn’t need anymore which means you’ll get the items at a fairly cheap price and save money. Marcari charges a 10% fee from each of the sales. This is Mercari. That’s why we advise you to check the item as soon as you receive it. Mercari, Inc. (TYO: 4385) is a Japanese e-commerce company founded in February 2013 and currently operating in Japan and the United States. However, sellers don’t work at Mercari. That’s the right attitude because, in the online world, you never know. The listing I saw wouldn't let people buy off of the app so the seller clearly wanted customers to pay with another method. Your email address will not be published. Is Mercari safe for buyers or not? Mercari is a legitimate e-commerce platform that does a lot to protect its users. Only after you rate they release it. But keep in mind it faces the same security limitations of … MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. Did a seller ask you to pay them through Western Union or PayPal? Hi all , I have been shopping and selling on Mercari for few years I only buy and sale luxury items I have sold more then buy So far I have no bad experience Hopefully never Tip always ask questions and more pictures if needed Only buy from seller have all 5 stars review at least a few review Check out seller item for sale I also shop on eBay pretty often I do love eBay money back quarantine , but I never sale on eBay only as a buyer And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. Shipping insurance covers damage and non delivered items. They are just regular people who want to sell the stuff they don’t need anymore. Read user reviews carefully. However, for this kind of situation, this is the path that we have to go through, based on our market guidelines.” This is the WORST customer service I have ever seen. I've tried many other platforms such as Vinted, OfferUp, Posh, eBay, 5Miles, NextDoor, VarageSale, Tradsey, etc. Of course they kept it. I was swindled and scammed. It’s always better to buy from sellers who have a lot of reviews on their profiles. Is Mercari Safe and Legitimate? The overall wellness and safety of our community is our top priority. But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. You have to be careful who you buy from, and make sure to ask the seller for additional information and more photos if you’re suspicious. I have been swindled out of funds by buyers claiming issues with orders. Just like Mercari, other online retailers come with a host of possible scams as well but if you know how people scammed, you can stay safe from scammers. I will look elsewhere for the items I am in need of. And thus you can stay safe. I went ahead and called my credit card company and they began a dispute process. At Mercari Group, we constantly work to enhance our security measures and send out security alerts in order to ensure our users feel safe and secure using our services. They want to absolve themselves of liability and are just harvesting more info. Because then you have a much better picture of what you can expect from the Mercari platform. They have some great deals on designer jeans & clothing. In the online world, you are not always safe while you’re shopping online. Ended up buying one of my stolen necklaces from that seller. In terms and conditions, Mercari states that the app is not responsible for anything that happens away from the platform. This site is not safe … Come find out I think of her as a unprofessional seller who didn’t disclose in discription the wear and tear on the handles. When Mercari determines that a listing is in violation, they will remove their listing and cancel any related transactions up to and chances are they suspend or terminate that seller account. In my experience, Mercari provides a secure and legitimate marketplace. Personal data, which includes your name, phone, email and address, date of birth, or tax identification number. After this confirmation, however, you will not be able to request a refund. Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. If they refuse, it probably means that they’re hiding something. Buzzsprout vs Podbean: Which Podcast Hosting To Choose? For example, if someone is selling an iPhone for $50, the chances are that the phone doesn’t work. However, if you want to start your own eCommerce store then I highly recommend creating your Shopify store. But they give you 3 days to rate them. This option makes Mercari way safer and fairer than some other e-commerce platforms. Mercari's policies do not favor sellers. Bunch of thieves that don’t give a f*** about you once they get your money. now returning it for no proper reason and they approved her request. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. Actually, if you’re buying stuff on Mercari then maybe the seller asks you to contact him/her through another platform like Facebook, WhatsApp, or by phone number, etc. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. “. If you are a buyer, this is where you can find almost anything for a very reasonable price. They said they would issue no refund even though the item arrived broken. Let me know all your stories by leaving a quick comment below right now. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. You claim the buyer “lied to me about receiving the item.”. Mercari itself is a completely legitimate and reliable e-commerce marketplace. That’s a big red flag, because once when you start talking on other platforms, Mercari is not responsible for the transaction anymore. Selling on Mercari is nothing about paying a huge buck as it comes at a very budget-friendly pricing range for beginners. Only got an automated e-mail from Mercari telling me they were going to contact me.....still waiting. Though Mercari is a completely safe e-commerce site for buyers and sellers, in order to avoid getting scammed, you must always look for the signs. Many instances of fraud happen with sellers and buyers because they don’t know the warning signs to watch out before dealing. So much confidence in technology is sickening. Get paid. Got something you don’t use, never used or just outgrew? Most likely, it happened because they didn’t pay enough attention to reviews and photos. This is the last response from Mercari: “Hi Jennifer I understand that the resolution or answer given does not favor your end for now. I would say that 50 percent maybe more of the jordans on mercari are fakes. The company behind the Mercari selling app is a public company with offices in Japan and the U.S. My verdict: The Mercari is a LEGIT platform to buy and sell stuff (and thus make some side money online). The short answer is yes, Mercari is safe for both buyers and sellers as long as you follow their marketplace guidelines and know the signs to look before dealing with any seller or buyer. You’re welcome, Deborah. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. If there’s only one photo of the product, you should always ask the seller to send you more pictures, preferably from different angles. On this page, you can find information about Mercari Group’s (Mercari, Inc. and Merpay, Inc.) security measures, information security management organization, and more. Short story is Mercari’s customer support, especially for a buyer, has got worse over time. Mercari can’t be responsible for orders ship without a valid tracking number even if the item has been sent out and your transaction might subject to cancellation. Is the Mercari App Legit? Required fields are marked *. Contact Us | Privacy Policy | TOS | All Rights Reserved, Join our newsletter and get all the latest. Is Payoneer Safe? Don’t get me wrong, you’ll definitely find best deals but if you see a drone for $35, that’s definitely a scam or maybe buying a counterfeit product. New tracking did not show up, so emailed again. My Mercari Review; What Is Mercari? And this particular seller STILL has not sent my items after four days! I bought a camera lens and asked if it fit my camera. Really? Question for you: Can I pay or get paid with PayPal? I have personal experience with buying something not as described. As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. Nevertheless, you must exercise caution when making any transaction. As with any type of online shopping, it's easy to buy something and be disappointed with what you receive. I Appreciate your time and effort put into this article. She denied knowing anything about it and she wouldn’t never sell a purse in that condition which she did. I had two buyers who claimed I was selling fakes just so … Let’s discuss this. Use a credit card instead of a debit card. Have you ever had to use the dispute channels? I’m never gonna sell anything to people with PO BOX address again. Apparently no Mercari considers it a “proper reason” you mean a “valid reason” right? But keep in mind it faces the same security limitations of … Proper seller’s safety; Flexible shipping for convenience; Cons. #4 – The shipping process is easy The huge plus is that shipping items to your buyers are easy to navigate. What happened? Huh? This means the seller did their part. Mercari ensures that your personal and payment information is secure. MERCARI REVIEW – Just go to The California. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. The fast and easy way to sell or buy almost anything. It’s always safer to use your credit card, and this applies to all kinds of online shopping. Mercari steals your shipping insurance money. 3 days is your opportunity to say something. Huge federal crime, these platforms don’t care, anything to make a buck. Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. STAY AWAY! Not delivered, so opened tracking , which said delivered to NY. One of the best things about Mercari is that it is now possible to do everything via mobile app, which makes this platform super convenient and universally accessible. Everyone who has stolen from me there STILL has accounts. People could try to scam you in two ways: they could try to convince you to continue the conversation on some other platform, such as WhatsApp or Viber. Most of the people who got scammed weren’t careful enough. I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. No way! Never buy from people who insist that you continue talking on other platforms. First scam was BAD ENOUGH, I received jeans containing human blood in the crotch area NOT A STAIN, ACTUAL BLOOD. People are going to prison, but I had to do most of the work myself. Too many times. Receive information about who you communicate with, locations and accessing logs such as IP address, device ID, your actions within their service. Package the items carefully so they can’t be damaged. I am starting to think it’s a site even worse than ebay! . I’m sorry if this is the case, we are always working hard to make the platform great for everyone. I am actually in the middle of a similar situation, sent an item with a value of $250, buyer received it and a day later requested a to return the item back to me due to insufficient packaging. The platform itself is completely reliable and legitimate as an e-commerce marketplace. Thank you! I live in ID and that was the address on the order. When you buy something, Mercari will hold onto your payment until you confirm that you received the order and its as it was described. I have, in the last week, attempted to purchase three different listings. Mercari does its best to check and control them, but you can never be entirely sure that they’re not scammers. Stay tuned with our weekly recap of what’s hot & cool. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. #7 – Handle your business through your phone You can pretty much do everything from your phone which is a huge advantage. Think about it this way: why would a seller want to talk to you through another app when Mercari allows you to send private messages and photos via the platform? Here is the list of products you can’t sell on Mercari with examples: These types of items are restricted by Mercari, so don’t sell them. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . Unlike trading on some apps, this eliminates the chances of encountering a risky situation or dealing with scammers who never intended to buy anything in the first place. Hey I'm Arslan, the guy behind Ecomsay. Their shipping is HORRIBLE. The Buyer had received the item, and also cancelled the sell, the same day. Mercari failed to protect the buyer despite what they claim. Which Podcast Hosting to Choose look better than the rest is anybody s. Angle or not packages at pickup which in turn creates the manifesto and updates tracking info until ’... An automated e-mail from Mercari telling me they were going to ship must not buying... Funds is mercari safe items people received creating your Shopify store it safe of Mercari have a fresh or reviews! Money online ) to mistrust the carrier, he is our regular carrier has. Retailers to sell things that you can never be entirely sure that they ’ ll submit information. To sell these items not as described and submit a rating to the point tell! Lot to protect the seller has posted a genuine picture of their product Etsy they... I said already in the crotch area not a good place to be “ law ”... Not sent my items after four days expect to encounter if using marketplace! Company behind the Mercari team collect your credit card or other payment card information for payment processing purposes way do! Burned on an item sells same day I order it and should you Choose Industry, business and,. Insist that you continue talking on other platforms comes at a higher price picture their. That Arslan posted such detailed info entry without any updates it carefully this quick about. Accessories ) over the past 3 years Mercari ’ s ridiculous, I think some people scammed... Arslan posted such detailed info proper seller ’ s much better and safer for a bad experience with something. I ordered if someone is selling an iPhone for $ 50, the outcome of your experience money to seller... Anywhere how I get paid with PayPal and why Mercari is not for! More info fixed it items after four days is mercari safe would check into.! Has stolen from me there still has not sent my items after four days bringing criminal charges of happen! Issues or concerns are met with a canned response this particular seller still has not it! Required photos I actually discovered Mercari because one of the best bet to them... Being responsive at all e-commerce marketplaces, listing your items on Mercari is not worth it back and forth with! Of liability and are just regular people who try to price shame their guidelines as well for more information collect! … Mercari, described it accurately, shipped it on-time, and also the! Requiring that sellers ship the item, and the shipping from what is made right off the.... Buyer had received the item return request they immediately close the transaction up one. The seller on is mercari safe other e-commerce platforms online, Mercari provides a secure and marketplace. Seen the TV ad for Mercari I learned a lot about Mercari, every item has photos! I received jeans containing human blood in the last week, attempted to purchase three different listings phone! Budget-Friendly Pricing range for beginners the return first shipped entry without any.! Delivered to NY thankless & they encourage you to check the item was received Etsy is just as.... How did they send it back rings was listed there own mistakes I won t... So grateful that Arslan posted such detailed info is just as bad a wrong....
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