10 followers 10 connections. I missed two days of work, but she was so nice to call me and check up on me. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Open an account. San Antonio, TX. DONATE NOW! Accountable for call quality, attendance, and adherence to work schedule results. Sep 2015 - Dec 20172 years 4 months. var jb_url = 'careers.resourcestaffing.com'; Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. So, Ive pretty much given up. The latest review Lien release was posted on Sep 19, 2022. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Resource Staffing s team has not let me down once with our staffing needs. RT @HCTRA: Today's the day! Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. download the app and log into your account using the same username and password Out-of-state license plate transactions may take up to 30 days to post online. } } Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. Houston, Texas 77021 } Must be able to adapt to dynamic, quickly changing telecommunications environment. Payments are free with a linked bank account. I dont want to contineue with the service If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. . Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. .hmg-jb-panel-body { Full Name. Reported Issues: 4 Comments. color: #376d7d; High School diploma or equivalent required. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Occasional ability to work extended hours to accommodate case load demands. Everyone is always so nice and helpful when dealing with the staff at Resource. How do I contact METRO about their HOT lanes? Business operations will resume Tuesday, January 19. Managing your EZ TAG account just got easier. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, Find information on toll roads, closures, and rates. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Last Modified May 6, 2020. For roadside . Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Social . Contact Phone. 1st. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. 281-875-EASY (3279) Roadside Assistance. Your job seeking activity is only visible to you. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Optional For Hilton Honors related questions or issues. Please click on the link to begin. x We use cookies to ensure that we give you the best experience on our website. Join to view profile . If You Have Issues With Login And Other Do Let Us Know In The Comment Section. This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. . Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. Where can I get my cash reloadable BancPass Toll Sticker? The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. Get notified about new Customer Service Representative jobs in Houston, TX. Other payments may have a fee, which will be clearly displayed before checkout. You Will Find Thewww hctra org loginTop Links Here. They understand our culture and the positions we have open and provide candidates the fit it well. Contact Us. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. . | Dairy Ashford 1 shift and 3rd shifts are available. This is not an error with the BancPass system. Reach out to the HCTRA team using the information below. The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. What do I do if my vehicle or Tag is lost or stolen? If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. You can try any of the methods below to contact EZ TAG. } Prefer to pay as you go, and Pay your way? doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. BLUERIDGE TRANSPORTATION GROUP, LLC Haddington, Scotland, United Kingdom. Ripoff Report Needs Your Help! Hilton Honors Number. Harris County Toll Road Authority has 1.5 stars. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. var queue = $LAB The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Job Description & How to Apply Below. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. 6538 South Frwy. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. Login. queue.script("/js/bootstrap.min.js").wait() Click the link in the email we sent to to verify your email address and activate your job alert. Toll amount owed is typically available within 7-10 business days of your trip. For EZ TAG account holders, You may notice that you have taken trips that have not posted to your account yet. Customer Service. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. Unfortunately, you can only buy them at state stores or order them online. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. Your Contact Information. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Track correspondence sent, received, or requiring further action in case management system. https://wprod-m.hctra.org/TranslationDisclaimer#! For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Hours may vary based on the business needs of the HCAO. background-color: #203f48; Sign up First time to login? Manage your account with automatic text reminders and the BancPass mobile app. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Please check with other tolling agencies directly for questions about their policies and programs. BancPass posts tolls as they are charged to the account. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . Simply call the customer service department at 866-978-5061. Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. .hmg-jb-alert-info, .hmg-jb-alert-success { Manage all your bills, get payment due date reminders and schedule automatic payments from a single . You may visit their website or send an email request by clicking HCTRA Email Support. Place/answer phone calls to the customer answering EZ Tag questions. Visit Harris County Toll Road Authority Website. Your real card info stays hidden. You will be responsible for charges incurred up to the time that BancPass is notified. W. Monthly statements allow you to view your account activity. } Harris County Toll Road Authority. 281-875-EASY (3279) You may visit their website or send an . Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. .hmg-jb .apply-progress-bar li.active > a:before { Voice messages left after hours will be returned the following day. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. No endorsement has been given nor is implied. Research owner contact information as needed. Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. . Learn more in our Cookie Policy. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . Save my name, email, and website in this browser for the next time I comment. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Funds are available immediately and you may drive the road after reloading. 2555. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. } See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. Phone Numbers. Voice messages left after hours will be returned the following day. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Were only here for another ten days. How is Harris County Toll Road Authority rated? You'll need to update your log-in credentials. Text message rates may apply. I try to cancel by Phone but i cant make it The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). } Last Modified May 6, 2020. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. Harris County Toll Road Authority. 6538 South Frwy. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. It has been a lifesaver to me and my family. We will resume normal business hours on Monday, February 22. Will I still have to pay for pending toll charges? .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Please be ready to provide the vehicle . Experience in a law office, collections environment, or tax office preferred. Toll Operators have different rules, laws, and requirements for driving their roads. 281-875-3279. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. View News Archive. . If you need assistance, please contact Customer Service. You are about to be logged out due to inactivity. Visit the Career Advice Hub to see tips on interviewing and resume writing. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. Answering inbound calls and assisting callers with EZ Tag questions. And Use The Features That www hctra org login Offers On Their Portal. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. You choose when and how much to replenish! BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. } What If deactivate my BancPass Toll Sticker? If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . Learn More. First, please verify that your account was in good-standing at the time of the invoice of violation. Login to your EZ TAG account. Email Address. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . 3,107,130 Active TxTags as of March 1, 2023. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. padding: 0 20px 0 20px !important; established on your HCTRA.org log in. HCTRA - Violation Collections Department/Collections. Unpaid tolls may result in additional fees and penalties, including issuance . background-color: #376d7d; If i have to pay somthing place contact me. #jb-user-account-nav>li.active>a { They work really hard to support us and it shows. Also Known as: HCTRA. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. } Learn about doxo and how we protect users' payments. to start. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. How is the BancPass Toll Sticker program different from other toll tag programs?? For roadside assistance, please . doxo is not an affiliate of Harris County Toll Road Authority. Listed below are our top recommendations on how to get in contact with EZ TAG. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. The staff responds very quickly and with details. The office staff are helpful, polite, encouraging. Ability to problem solve, organize, and prioritize assignments to meet deadlines. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Support Phone. background: #376d7d; Why isnt my app updating my tolls? You can unsubscribe from these emails at any time. Customer service is terrible. Be safe from hackers and unwanted bills. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. BancPass service fees may also apply. How can I pay my Harris County Toll Road Authority bill? Are you logging into your TxTag account for the first time on our new website? There is a $2 charge for reloading your tag. I can't find my paper bill. + EZ TAG phone number . For example, if a User wants to reload $20, the User will be charged $22. Get email updates for new Customer Service Representative jobs in Houston, TX. You may also call 866-978-5061 during normal business hours. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). Call Center [HCTRA] $15.75 /hr. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. } color: #376d7d !important; No minimum balance required. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. They found me something that really suited my personality and the type of work I like and they found it fast! All Rights Reserved. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. Order your EZ TAG. We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . Users can even use credit cards to replenish their account. Job Description Collections Violations Dept. Click here } TX Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. For questions about the Grand Parkway, . HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. I have worked here for over 3 years and I have the utmost love and appreciation for this company.
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