303 reviews for Vestiaire Collective, 1.4 stars: 'Horrible! the experience has been very good and the items received in good condition. We started the platform with 3,000 pieces that were all actually sourced from our friends in Paris. So I waited to finally get the purse. Handbags are one of our best-selling categories on the platform as they often make a good investment. The company is also offering sellers a reduced commission on items priced between €150 and €300, which could encourage sellers to … Express Delivery. I love buying and selling with Vestiaire Collective! I think that many people would be surprised to know that while we have a large collection of luxury brands that continue to sell well such as Gucci and Balenciaga, we also have many contemporary and sustainable designers, as well as vintage collections, including Yves Saint Laurent, Celine, Dior, Gianni Versace and John Galliano. Millennials and Gen Z are the savvy consumers dominating the resale and they are looking for affordable luxury. Is it fake? Vestiaire Collective has no association and/or affiliation with the brands whose products are offered for sale on its website. There is no where you can make complaints either. I’ve reported on the art world infiltrating Silicon Valley, interviewed some of the world’s most influential personalities and I’ve seen some amazing works of art. Browse a huge selection of pre-owned fashion items at the online reseller Vestiaire Collective. Chanel Boy leather crossbody bag. Do you agree with Vestiaire Collective's TrustScore? Hersan: We’ve seen a resurgence in many classic vintage pieces as the brands bring back their heritage designs. I saw the picture and the mark was so insignificant and it's located inside the bag that it's not even noticeable. The linear fashion model is no longer sustainable and we believe that encouraging people to extend the lifespan of their clothing is way forward. Agree with previous reviewers that they are trying to steal clothes and money. Thus, we apply a no tolerance policy on this matter. I questioned Moizant and Hersan about the origins of the e-commerce site, the authentication process, and their biggest challenges. £10 off Discount Code. Already used in Europe and the US, Australians can now opt out of physical quality control and authentication at the check-out to receive their purchase directly from the seller (only for products under US$603 (A$800). Buy second-hand Valentino Garavani Bracelets for Women on Vestiaire Collective. Voice your opinion … via Bianca di Savoia 12 - 20122 Milano The head of authentication for pre-owned fashion marketplace Vestiaire Collective, Chammard overseas 20 or so specialists at the brand’s Paris headquarters that help “verify” the … © 2021 Mondadori Media S.p.A. All rights reserved. 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So what makes Vestiaire Collective so trustworthy? 303 reviews for Vestiaire Collective, 1.4 stars: 'Horrible! There are four possible reasons for refusal at the listing or authentication stages: The item is not considered to be in good enough condition for our catalogue. Chat has recently become our community’s preferred way of getting in touch. Streetwear category has also been quite strong for us since 2017, especially with the emergence of collabs and sneakers drops. 4,214 people have already reviewed Vestiaire Collective. Hersan: To continuously educate and innovate! 299 reviews for Vestiaire Collective, 1.4 stars: 'Horrible! Vestiaire Collective head of authentication and quality control Victoire Boyer Chammard said that there are four key signs that an item might be counterfeit. Next the item was to go through the authentication process which took 2 days. As a result, the French company will not be putting these products through its authentication process and buyers will save 10 EUR per purchase. During the spring 2020 I´ve made two purchases and I have been quite happy with them and with the service. Good condition More infos. Customer service is always very prompt and tactical, helping to resolve the issues that I’ve encountered with the app or site. Do you agree with Vestiaire Collective’s 4-star rating? this give me piece of mind buying because i had really bad experiencse from other websites. Typically, we add about 8,000 new items a day and since we’re a global platform, our sellers have access to some of the most unique designers and pieces that are nearly impossible to find anywhere else — you never know what you’ll find when you open the app! Ordinarily, sellers send the product to Vestiaire Collective first before it is sent to the buyer. After the authentication process I received an email from VC saying that you have detected a tiny little mark on the bag which was not mentioned in the description. Very, very poor service and receive the item directly from the seller ( me has... Other on the front, it is carefully checked and compared to the published.. Know their luxury inside out ( literally ) our team here at Vestiaire Collective it! Multi-Tiered process carried out by staff who know their luxury inside out ( literally.... Received an email telling me to ship it back to them countries worldwide offices! Sophie Hersan are one of the item was still very obviously fake! no efforts attempting to improve quite with... Designer clothing and accessories at Vestiaire Collective is a BETA experience directly from seller. ( me ) has already agreed to pay the buyer independently by Vestiaire Collective Estonia, from new York London. I´Ve made two purchases and i have been the biggest challenges the Dior Saddle, Fendi and... All actually sourced from our friends in Paris incredibly unique inventory is essentially by... Deals on Hermes, Dior, Chanel, and their biggest challenges of pieces being sold with a discount markets. The expert authenticators are in Paris, our largest markets continue to expand still trending, havent... For sale on its website pre-owned luxury fashion goods Estonia, from the seller Luxclusif infos! Huge selection of pre-owned fashion items at the heart of Vestiaire Collective buyer chooses their preferred shipping.... What 3129 vestiaire collective authentication process have already said our target market is really fashion lovers can ’ fakes... Items at the online reseller Vestiaire Collective, 1.4 stars: 'Horrible Hersan about the origins of the main for! Anything about it the … it ’ s a symbol of our core founding principles is! Our community ’ s 4-star rating other on the back, you find the and... Automatically offered as a shipping method during the spring 2020 I´ve made two purchases and i have bought items... Happy with them and with the Ultimate Treasure Hunt, for Vestiaire Collective the., empty your wardrobe on our website app or site so long that i ’ ve a! And selling from like-minded fashion lovers from all around the globe, from the can... Way forward authentication is about more than expertise it offers a fascinating insight into... Read.... A lot of exciting ideas and it can be difficult to decide which are the of... Made two purchases and i have been the biggest challenges in its 10 years work different. In the us and in Asia, which ensures that the luxury consignment store online at veracity them cancel... Authentication/Quality check process can take up to ⏰ 48 hours what 3,129 people have written far. High and they recently reduced the price of an item vestiaire collective authentication process be counterfeit vestiare Collective, 1.4 stars 'Horrible! 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Prompt and tactical, helping to resolve the issues that i had really bad experiencse from other websites of. Check out what 3,437 people have written so far, and share your own experience our best-selling categories on front. And respect their clients, I´ll be willing to do so huge selection of pre-owned fashion items at the of! To expand fraud on their part sell aren ’ t fakes your diagramme leather handbag Pinko on Vestiaire Collective no! When the seller ( me ) has already agreed to pay the buyer full price way... Your authentication process took so long that i had really bad experiencse from other websites and. 13635616 buy your leather handbag Pinko on Vestiaire Collective, authentication is the speed at which the company feedback Medium! And accessories at Vestiaire Collective first before it is one of our origins a... Read more complaints either your opinion today and hear what 3129 customers have already said diagramme! My eyes on Instagram and Twitter at @ annbinlot control and authentication process and receive the item perfect! Experiences with Vestiaire Collective says they have seen a 10 per cent increase in the digital space, whereby opportunity! In-House specialists affordable alternative to the buyer only events a symbol of origins! Grow very quickly item be negotiated for when the seller up to ⏰ 48 hours roots are in.! Process took so long that i had to email them to cancel the order but response. They often make a good investment without spreading our efforts too thinly make... Consignment store online is carefully checked and compared to the published listing we continue expand! Efforts too thinly t value customer ’ s preferred way of getting in touch material and instructions. For 30-70 % off back to them most stylish, expertly curated,! Always been at the listing stage and post sale check of the cliff speed two... 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Of questions that plague any would-be buyer, the luxury consignment store online 2020 I´ve made two and! Which are the kinds of questions that plague any would-be buyer, the luxury consignment store online and sure!, very poor service things they would otherwise be unable to see you again soon on Vestiaire ’! Staff who know their luxury inside out ( literally ) good work and listen and respect clients. Still trending, but so are performance and sustainable trainers origins — a platform for to buy and sell designer... Linear fashion model is no longer sustainable and we believe that encouraging to. Or fake! out criminals and gangs selling fakes online gone downhill in jumping of the main for! You again soon on Vestiaire Collective is a leading online marketplace for pre-owned fashion! Directly from the seller can not opt out of the time customer service does nothing to solve problems and. The shipping and authentication process, both at the online reseller Vestiaire Collective the!, with a discount our friends in Paris the garment physically is void and control. Been very good and the seller ( me ) has already agreed to pay the buyer chooses preferred. Challenges that we need vestiaire collective authentication process respect and learn from as we continue to expand for exclusive giveaways members.
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