I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. counter drugs, Products, tools, or services specifically offered or intended to be used Any item that appears to be inauthentic will be reviewed and potentially removed from the platform . But first, lets focus on how to use the Mercari app. Shipping was slow. Now I realize Ive fallen for a blow. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. They have wasting my time, tape, and energy etc. Its not like eBay or Amazon are any better, in fact they are worse, much worse. Selling precious metals, including gold, silver, and platinum sold in Regulated financial products and services such as: Bonds, securities, warranties and insurance, Buying and selling gift cards or prepaid cards. 3 days is your opportunity to say something. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! Im downsizing and thinking of online selling but didnt know much about it or this site. property rights: Listings of non-brand, non-genuine, imitation, fake, or replica. After this last step, youre ready to list it! This comprehensive guide is split into sections for easy navigation: If you want to sell stuff quickly, Mercari can help you sell items faster than any other platform out there due to their streamlined selling process. 'In honor of imnotlegolas for starting this subreddit. Mercari itself is definitely a trustworthy e-commerce marketplace. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. Find a 9-step-by-step simple guide on how to sell on Mercari below. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details Now I am without my money and no item when I clearly told them from the start that I never received the item. Apparently no Mercari considers it a proper reason you mean a valid reason right? However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. It would not power up. Let me know what items you wanna sell? In the afternoon of the same day I received another message from mercari.com that my purchases were cancelled, and I was suspended from the site, I contacted them and they just said that their attitude was correct. Only after you rate they release it. There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party. The customer service is TERRIBLE and they will allow people to scam you, stalk and now apparently you must RE-verify your device, DESPITE BEING a Highly trusted seller! For Mercari, these items include: Disclaimer: this is not the complete list, so be sure to keep updated with any changes in Mercari's prohibited item policy. #m13166668176 for $ 27.00 plus tax and shipping cost. I was scammed by a seller on Mercari. What does that mean literally came from a replica site? ), Items used for identity theft or scammers, Financial products (ex. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. BEWARE BUYERS!!!! After logging in you can close it and return to this page. Pretty much the same thing. Thank you Kitty for sharing your experience! Ebay removed the listing because it was not authentic. Selling any product under the prohibited list is forbidden on most e-commerce websites. You claim the buyer lied to me about receiving the item.. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! Now, the seller has 3 days to ship the item to the buyer. If you receive a notice about an indefinite suspension, Mercari has banned your account. The shirt that was sent to me came from a replica site and I had photo evidence of that . Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. You can use the web app also, but selling from the phone is so much easier dont you agree? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-narrow-sky-1','ezslot_20',140,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-narrow-sky-1-0'); Otherwise, buyer will be eligible to cancel the order even if sent by you. Then click on edit profile to make these changes. However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. THAT is outrageous to buy something and NOT have the customer service to make it right. Policies are misleading and they dont follow through with buyer protection. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? One transaction was perfect. The shirt itself had the wrong tags (not the tags that the seller had on the listing ) and nothing on the inside said gucci . Learn more here: http://pages.ebay.com/seller-center/listing/create-effective-listings/vero-program.html#m17-1-tb1. Sellers and scammers can exploit the policy. Mercari worst than a bee wax they cancel my account with out telling me what was the reason they also wanted take my money away I ask what was the reason for closing my account never got a correct answer but pure lies. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. First one arrived and would not power up. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. call my bank, ask for them to help me in the situation. I always add the 3 hashtags sellers are allowed to use. Lastly, make sure that your feature photo stands out to shoppers navigating through the Mercari website. You must be a registered user to add a comment. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. Never have they released money to a seller the day you bought it!! I am simply making this rip off business my cause and I am calling in ever Favor I have ever earned in my 53 years. I will look elsewhere for the items I am in need of. They are just into getting their share of the money from the sellers. Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs Also, what do you consider a proper reason? When it arrived I tried it and it didnt fit. Mercari is passionate about sustainability. I have almost 1000 sales and a 5 star rating. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. The button fell off as well . It is a legitimate e-commerce marketplace that connects buyers and sellers. Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? . That I earned . Its much better and safer for a buyer to shop at eBay. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). They denied my return because I could not provide the photos within 24 hrs! Bob Taylor (Keep on Punching). Please contact the moderators of this subreddit if you have any questions or concerns. Cross-selling is the practice of listing the same item across multiple online marketplaces such eBay and Poshmark. Sell it at a yard sale or better it , destroy it so no one else gets suckered. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_15',143,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0');Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. Well, congratulations to you for making it this far! For more details, visit Mercaris shipping page. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. Im also so grateful that Arslan posted such detailed info. Just the fact that I am not happy with this item, should be enough. The GOOD sellers are at the mercy of the buyers, who have no clue how commerce works. How do I sign up? They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. The manufacturer or agent of the manufacturer is likely the one who reported your listing to eBay. Of course the manufacturers are well aware that many of these products are described as "copies" or "knock offs" but do nothing to discourage their sale, as it is in their interests to dispose of imperfect products in this way. Total revenue value of these 36 items is well over $1000, not to mention the $300 mercari is holding from by balance. Overall, its been great and the sellers have generally positive, responsive and honest. Be sure to explain in detail what the issue is and provide images and if applicable. Just like a counterfeit $100 bill. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. You can view ourwebsiteor have a chat with us throughMessenger. Procedure (Act no. Once the item is listed, make sure to check your messages regularly: some potential buyers may have further questions and would like to know more before they buy. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. termination or suspension. Still easily. Otherwise, your order will be automatically confirmed by Mercari and they will release your payment to the seller. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. I've not only contacted them through the app, but I've called them multiple times as well. I have been in constant contact with Mercari and received the following: Strangely enough return for refund might fall under this. In this article, we will compile a list of useful and actionable tips on how Mercari works, what you can sell on Mercari, what the Mercari seller fees and shipping options are, and how to sell on Mercari and other marketplaces fast and effectively by using Crosslist. Sellers sign up to Mercari and list their items for free. mens and womens clothing is very popular, Social Security Number or Tax Identification Number, Some form of government-issued identification. Also, even though I have taken screenshots and pictures of my receipts, and sent it to the compliance team through the app (the only way of really contacting them), the only response I've gotten is "The decision we made is final". Got any questions or want to share your own experiences with Mercari? I purchased an item off Mercari from some person in New Hampshire. Something is not right here! They removed a CC purse I listed the other day. imho. Therefore, you should always avoid selling items that are not allowed by Mercari. To be submitted within 24 hrs. That, my friends, is AWESOME customer service! If you have a top notch store, NEW everything, amazing packaging & are fast then you should not be treated like a dog. Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. I just had someone purchase some Oakley sunglasses off me and I think I'll pass on selling on there. 06:58 AM. Youre welcome, Deborah. They can have it. Both seller and Mercari profit off corny scams. So much confidence in technology is sickening. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. Youll also incur this fee for each direct deposit transfer rejected by your financial institution and when using Instant Pay as a transfer method. What you can sell You can list almost anything that can ship. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . Have a look at the items in your home you are not using. Counterfeit goods or goods infringing on a third party's intellectual I have, in the last week, attempted to purchase three different listings. I made a purchase the person only shipped part of the order, then they delayed by saying they were going to check with UPS. Just got burned by the Mercari system. He even went so far as having the post office send me a tracking number which turned out to be invalid. If you had some problems with the buyer be honest: your experience can help another seller decide if they want to work with that person. Therefore, all transactions or shipments must go through Mercari to keep both parties protected. Hello Julie if possible can you share, the outcome of your experience. Try it for yourself, register for free, and enjoy a 14-day trial with no commitment or credit card required. How in the heck could they know if the purse I listed was a "fake" or not? All we did was to buy a product off of the Mercari platformwe were required to create an account. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. ), Items that promote racism, hatred, violence, and discrimination, Sexually explicit items (ex., Sex toys, and fetish items), Products that contain a virus, malware, or spyware, Stolen goods - if the purchased item is reported as stolen, you may receive a demand for the return of the possession from the victim, and the item may also get confiscated according to the regulations of the Code of Criminal Procedure (Act no. Know the laws in your state!???????? This being the case, if the company noticed unusual activity on your account, it would suspend you. The second computer still hasnt arrived. Here are the 5 elements for Mercari listings: Mercari is a barebones selling platform. The seller loses both ways. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. Your submission has been automatically removed because your account is less than one day old. I received synthetic hair today not worth more than $10. on this subject with an avenue for everyones feedback. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! Think again. The buyer decided to return it for no reason, and Mercari approved it. Have you had bad experiences with either? I purchased an item that was damaged beyond repair. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-banner-1','ezslot_5',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously.
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