AXS shit the bed big time. AXSTickets is absolute garbage!!! I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. My show is on Friday and I so wish I was able to go. could not the sell tad was not lit up. UPDATE: received a developer response that pretty much blamed me for their negligence. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. Pick your exact se Table of Contents: With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Please fix this and I hope there is no other fans that will experience the same thing as me. The email sharing the tickets never went through. Tap for tickets to see the artists and teams you love. Alex P. is a great addition to our team. Create an account to follow your favorite communities and start taking part in conversations. 5 comments 100% Upvoted This thread is archived Hopefully this will save someone from the panic attack I just had over my tickets. My Axs app will not completely load, it says loading more events, but nothing happens. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. Tried resetting my password but no email sends to my account. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . I cannot log into the main AXS page on the AXS website. I purchased three tickets for friends to go to the Joyner Lucas concert. You need a connection to download your tickets to the app. I also purchase tickets insurance with no email confirmation!! Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. Apparently only 2 people actually made it to the meet and greet that day. Will NEVER use them again. Its all a fan needs, all in one app. This is my friend time buying through AXS for other people and Im not sure I would use them again. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. I called the royal albert hall at last minute and they said they can reprint. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. What fees are there when buying tickets? I can see my tickets ,but when i go to transfer one to my wife it says session timed out. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. I have a problem with AXS Tickets Are you having issues? Plans can change. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Tickets from one order are there, the other order isnt and I havent received two emails either. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. Then AXSTickets froze, so I killed and restarted it. I received an email back immediately letting me know they received my request. Follow the AXS Tickets iOS app troubleshooting guide Here . AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) Damn thats really smart Im gonna do that from now on. Thankfully I checked it first thing this . This is happening for the AXS, and RedRocks Mobile Iphone App. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. He never received the email. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. Their website did not inform me I would be charged $25 for this service. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. LTE/3G/2G (auto connect). But yeah Im NEVER using them again What happened to you? This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. Eventually I had to go through my credit card company to dispute the payment for tickets. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. What's a "Waiting Room"? Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. 1. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. Is it Legit? I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. Checked my account and it's back in there. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Doe. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. Mine kept giving me the incorrect password error when I knew it was correct. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D Hi Lennie, Thank you so much! I never write negative reviews but this is the worst app I have ever tried to use. AXS App: Selling Tickets Share Now, tell me why this is happening. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. What a waste. 2 x tickets available, good seats in section B2. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed. My AXS app is not working!! Be safe from hackers and unwanted bills. NOTHING. AXS Tickets does not seem very safe to us. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. This telling me time and time again, that I had NO EVENT COMING. USE TICKETS WITH THE APPNo paper required. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. In the future, I would definitely try not to use AXS for ticket purchases. Its super easy. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. Extremely disappointed. Works fine on my computer. I constantly had to check everyday because it would log me out everyday. Tap for tickets to see the artists and teams you love. Can transfer over AXS app. I tried buying tickets on the website, got an error with payment. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. I cannot view my tickets. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Then I received 2 notifications from my bank for 2 separate large transactions. All Reviews Yup happened to me too. This is how I was tricked into buying more tickets. Purchased tickets in October of 2021. With the AXS app, you can. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. I have uninstalled and reinstalled the AXS app. I have deleted data and cache to no avail. My recipient never received an email with the shared ticket (definitely input the email address correctly). So basically I got scammed out of $250. Press J to jump to the feed. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. They trully live up to their name and will ax you and slaughter you. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. That was over a week ago and Im still waiting for my money. Hi all, just a bit of info in case anyone has a similar issue to me. The show is tonight with no way to access my account or update my password. ~VP, Contact Center. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Cookie Notice This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . 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It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. have 5 more performances that I cannot list. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. I had to try get them on chat again and never got to talk to anyone. Mine wasn't working earlier, but just checked and now showing in the events section. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. Tix are for mobile, so not sure what to do. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Create an account before you try to buy tickets for the first time. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AXSTickets communications are confusing. It never comes. Too bad it makes you give AXSTickets at least one star on the review. Please fix. Then confirm "Reset Network Settings". So naturally I assumed the ad closed my window browser and did not complete my purchase. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. I had to get on my phone. find great events near you, buy 100% official tickets, sell your seats if you What no Maybe try selling them somewhere else then transferring them? DISCOVER GREAT EVENTSTheres so much to see. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! EASILY SELL YOUR TICKETSPlans can change. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. Hour long customer service wait with no live person interaction. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. I can't access purchasing tickets either on my desktop or phone. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. We dont need an app for everything. Even the emails disappeared. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. The use and ease of AXSTickets was phenomenal. By When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. Press J to jump to the feed. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I got to the event, having paid for 10 tickets, and the etickets didnt work. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. Continuer sur 950 mtres. Created an AXS. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. Please help! GetHuman-robtixsa'sJune 2018AXS Tickets{0} . You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. No content will load on the Iphone App. On android, goto "Settings" click AXS Tickets app. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing.
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